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The art of selling to the affluent. How to attract, service, and retain wealthy customers & clients for life
Matt Oechsli
The future of the professions : how technology will transform the work of human experts
Daniel Susskind
The online copywriter's handbook : everything you need to know to write electronic copy that sells
Robert W Bly
Manage for profit, not for market share : a guide to greater profits in highly contested markets
Karl-Hermann Simon
The Southwest Airlines Way Using the Power of Relationships to Achieve High Performance
Jody Hoffer Gittell
