Service management

Auteurs

• James A. Fitzsimmons

Paramètres

• Affaires et économie
• Commerce et vente
• Manuels

En savoir plus sur le livre

This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.

Achat du livre

• Année de publication: 2006
• Reliure: (souple)