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Lovemarks : the future beyond brands

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  • 224pages
  • 8 heures de lecture

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Kevin Roberts passionately believes that love is the way forward for business. Here he recounts the journey from products to trademarks to brands - and the urgency of taking the next step - to Lovemarks. His argument is that brands, numbed by the assault of commodification and customer indifference, have run out of juice. The solution? The creation of products and experiences that will create long-term emotional relationships with consumers. To this end, Roberts advocates infusing brands with the fundamental Lovemark elements: Mystery, Sensuality, and Intimacy.

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Lovemarks : the future beyond brands, Kevin Roberts, A. G. Lafley

Langue
Année de publication
2004
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Langue
Anglais
Publié
2004
Format
rigide
Pages
224
ISBN10
1576872041
ISBN13
9781576872048
Séries
Évaluation
3,85 sur 5
Description
Kevin Roberts passionately believes that love is the way forward for business. Here he recounts the journey from products to trademarks to brands - and the urgency of taking the next step - to Lovemarks. His argument is that brands, numbed by the assault of commodification and customer indifference, have run out of juice. The solution? The creation of products and experiences that will create long-term emotional relationships with consumers. To this end, Roberts advocates infusing brands with the fundamental Lovemark elements: Mystery, Sensuality, and Intimacy.