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Public Relations as Emotional Labour

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The book explores the deep connections between public relations and neoliberal market economies, highlighting its significant role in shaping promotional culture. It delves into under-researched areas of the profession, particularly the effects on workers who craft emotional displays to foster trust and manage client relationships. Through this lens, it examines the complexities and implications of emotional labor within the public relations field.

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Public Relations as Emotional Labour, Liz Yeomans

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Année de publication
2021
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Titre
Public Relations as Emotional Labour
Langue
Anglais
Éditeur
Routledge
Publié
2021
Format
souple
Pages
240
ISBN13
9781032178011
Séries
Description
The book explores the deep connections between public relations and neoliberal market economies, highlighting its significant role in shaping promotional culture. It delves into under-researched areas of the profession, particularly the effects on workers who craft emotional displays to foster trust and manage client relationships. Through this lens, it examines the complexities and implications of emotional labor within the public relations field.