Dealing with Dysfunction

Innovative Problem Solving in the Public Sector

Auteurs

• Jorrit de Jong

Paramètres

• 304 pages
• 11 heures de lecture

• Cartes et voyages

En savoir plus sur le livre

The book delves into the systemic bureaucratic dysfunction plaguing the public sector, offering a fresh perspective on reform. De Jong critiques traditional methods that fail to diagnose issues effectively and emphasizes the importance of engaging various stakeholders. He introduces the "Anna Karenina principle," highlighting the uniqueness of each dysfunctional bureaucracy and the challenges posed by shared responsibilities. Through fourteen case studies from the Kafka Brigade, the author advocates for bottom-up solutions, cross-organizational learning, and innovative leadership to enhance governmental effectiveness and responsiveness.

Achat du livre

• Année de publication: 2016
• Reliure: (souple)