The Call Center Handbook

Auteurs

• Keith Dawson

Paramètres

• 282 pages
• 10 heures de lecture

• Affaires et économie
• Fiction
• Informatique, programmation
• Littérature mondiale

En savoir plus sur le livre

Focusing on the unique environment of call centers, this book provides practical insights into essential traits and technologies needed for success in this corporate discipline. It offers observations and strategies for effectively managing call center operations, making it a valuable resource for professionals in the field.

Achat du livre

• Année de publication: 2007
• Reliure: (souple)