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What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between GOTcha (catching people doing things wrong) and Whale Done! (catching people doing things right).
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Whale Done!, Kenneth Blanchard
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- Année de publication
- 2019
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