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ITIL. Service Transition

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  • 261pages
  • 10 heures de lecture

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This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.

Achat du livre

ITIL. Service Transition, Velká Británie Office of Government Commerce

Langue
Année de publication
2007
product-detail.submit-box.info.binding
(souple),
État du livre
Abîmé
Prix
0,37 €

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3,7
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Langue
Anglais
Publié
2007
Format
souple
Pages
261
ISBN10
011331048X
ISBN13
9780113310487
Séries
Évaluation
3,7 sur 5
Description
This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.