William Richard Miller Livres

Focusing on the powerful approach of motivational interviewing (MI), this bestselling work details its four key processes: engaging, focusing, evoking, and planning. Through a variety of vignettes and interview examples, the book provides clear demonstrations of effective techniques and common pitfalls in implementing MI across different contexts. It serves as an authoritative guide for both professionals and students looking to facilitate meaningful change.

Conquest of the Atlantic: Cunard Liners of the 1950s and 1960s is the story of these great ships that are all still remembered with much fondness and of the life on board them. Cunard would face furious competition with jet aircraft and by 1969 be reduced to one Atlantic liner, the legendary and iconic Queen Elizabeth 2.

With England’s Great Transformation, Marc W. Steinberg throws a wrench into our understanding of the English Industrial Revolution, largely revising the thesis at heart of Karl Polanyi’s landmark The Great Transformation. The conventional wisdom has been that in the nineteenth century, England quickly moved toward a modern labor market where workers were free to shift from employer to employer in response to market signals. Expanding on recent historical research, Steinberg finds to the contrary that labor contracts, centered on insidious master-servant laws, allowed employers and legal institutions to work in tandem to keep employees in line. Building his argument on three case studies—the Hanley pottery industry, Hull fisheries, and Redditch needlemakers—Steinberg employs both local and national analyses to emphasize the ways in which these master-servant laws allowed employers to use the criminal prosecutions of workers to maintain control of their labor force. Steinberg provides a fresh perspective on the dynamics of labor control and class power, integrating the complex pathways of Marxism, historical institutionalism, and feminism, and giving readers a subtle yet revelatory new understanding of workplace control and power during England’s Industrial Revolution.

Introduction -- Contents discourse: a platform prelude -- Platform typology: from hardware to contents -- The Japanese genesis of transactional platform theory -- Docomo's i-mode and the formatting of the mobile internet -- Platforms after i-mode: Dwango's Niconico video -- Conclusion: the platformization of regional chat apps

SS United States, the most advanced liner of her time captured the prized Blue Riband for transatlantic speed, brought glory to America, and enjoying success for a full decade. After trans-ocean jets arrived, success faded until decommissioned by 1969. Years of neglect and decay followed. To this day, the she waits silently at a Philadelphia pier.

Too many companies have let their sales people devolve into an order-taking, customer farming team where the focus is on following up on inbound leads or just trying to upsell current customers. Outbounding shows them how to power up the sales function with proven strategies that deliver breakthrough results.

What is it that makes some therapists so much more effective than others, even when they are delivering the same evidence-based treatment? This instructive book identifies specific interpersonal skills and attitudes--often overlooked in clinical training--that facilitate better client outcomes across a broad range of treatment methods and contexts. Reviewing 70 years of psychotherapy research, the preeminent authors show that empathy, acceptance, warmth, focus, and other characteristics of effective therapists are both measurable and teachable. Richly illustrated with annotated sample dialogues, the book gives practitioners and students a blueprint for learning, practicing, and self-monitoring these crucial clinical skills.

This work seeks to delve beneath the chaos and brutality of the Norse world to discover a complex interplay of ordering and disordering impulses.

Bill Miller looks back nostalgically at the P&O; and Orient Line vessels of the 1950s and 1960s.