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You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling
David H. Sandler
Alibaba's World: How a remarkable Chinese company is changing the face of global business
Porter Erisman
Known. The handbook for building and unleashing your personal brand in the digital age
Mark W. Schaefer
The Nordstrom Way to Customer Service Excellence: A handbook for implementing great service in your organization
Robert Spector
