How to Deal with Difficult Customers
10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
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Praise for the book highlights its effectiveness in helping sales professionals manage difficult customers and avoid unnecessary challenges. The ten key strategies presented are lauded for their practicality and humor, making the reading experience enjoyable. Industry leaders commend the book as a vital resource for anyone in sales, with one calling it a "salesperson's bible" that offers clear, actionable advice. Readers are encouraged to embrace the concepts within, as they promise to transform both personal and organizational success. The book is described as a game-changer, shifting perspectives on customer interactions and enhancing the sales process. Testimonials emphasize the urgency of reading it, especially for those struggling with difficult customers or seeking to improve their sales results consistently. The overarching message is that the insights provided can lead to significant improvements in handling customer relationships and achieving sales goals. Overall, the book is positioned as an essential tool for anyone looking to elevate their sales skills and foster better customer interactions.
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How to Deal with Difficult Customers, Dave Anderson
- Langue
- Année de publication
- 2006
- product-detail.submit-box.info.binding
- (rigide)
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- Titre
- How to Deal with Difficult Customers
- Sous-titre
- 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
- Langue
- Anglais
- Auteurs
- Dave Anderson
- Éditeur
- Wiley
- Publié
- 2006
- Format
- rigide
- Pages
- 192
- ISBN10
- 0470045477
- ISBN13
- 9780470045473
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Économie
- Évaluation
- 3,4 sur 5
- Description
- Praise for the book highlights its effectiveness in helping sales professionals manage difficult customers and avoid unnecessary challenges. The ten key strategies presented are lauded for their practicality and humor, making the reading experience enjoyable. Industry leaders commend the book as a vital resource for anyone in sales, with one calling it a "salesperson's bible" that offers clear, actionable advice. Readers are encouraged to embrace the concepts within, as they promise to transform both personal and organizational success. The book is described as a game-changer, shifting perspectives on customer interactions and enhancing the sales process. Testimonials emphasize the urgency of reading it, especially for those struggling with difficult customers or seeking to improve their sales results consistently. The overarching message is that the insights provided can lead to significant improvements in handling customer relationships and achieving sales goals. Overall, the book is positioned as an essential tool for anyone looking to elevate their sales skills and foster better customer interactions.