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Turn Your Customers Into Raving Fans!Great customer service can be all the difference between a mediocre company and a profitable one. In this fun and easy to read book, you'll discover 10 Jolts to Jumpstarting Your Own Customer Service. Whether you are a small business owner, customer service manager or an employee working in customer service, this book will upgrade your performance and help Written by small business and customer service activists', Shawn Doyle, CSP and Lauren Anderson. They share practical steps that you can take advantage of right now.You'll be inspired with real world stories of extraordinary customer service that will help you see your own small business or position in a whole new way.So what are you waiting for? Jumpstart Your Customer Service today!
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Jumpstart Your Customer Service: 10 Jolts to Boost Your Customer Service, Shawn Doyle, Lauren Anderson
- Langue
- Année de publication
- 2014
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- (souple)
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