Waymish: Why Are You Making It So Hard for me to give you my money?

Auteurs

• Ray Considine
• Ted Cohn
• Chris Considine

Paramètres

• 222 pages
• 8 heures de lecture

• Affaires et économie
• Commerce et vente

En savoir plus sur le livre

A WAYMISH is any dumb mistake made when dealing with a customer. It's the disastrous effect of one minute's lousy service which loses a customer ready and willing to spend money. One WAYMISH. One customer lost. All future profits gone. The book's examples make excellent staff training material.

Achat du livre

• Année de publication: 2020
• Reliure: (souple)