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This guide offers practical strategies and insights to enhance customer engagement and retention. It emphasizes understanding customer needs and preferences, providing actionable tips for businesses to create memorable experiences. By focusing on building lasting relationships, the book aims to empower readers to foster loyalty and drive sustainable growth. With a blend of real-world examples and expert advice, it serves as an essential resource for anyone looking to improve their customer service approach.
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Empathetic Relationships, Grace Campbell
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- Année de publication
- 2022
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