Keeping Score

Using the Right Metrics to Drive World-Class Performance

Auteurs

• Mark Graham Brown

Paramètres

• 224 pages
• 8 heures de lecture

• Affaires et économie
• Commerce et vente

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Focusing on performance measurement, this text combines the "balancing scorecard" concept with the Baldrige framework to guide readers in assessing their measurement strategies. It offers insights on identifying flawed performance metrics, selecting appropriate financial indicators, and enhancing overall evaluation processes. The integration of these methodologies aims to improve organizational performance and accountability.

Achat du livre

• Année de publication: 2006
• Reliure: (souple)