ITIL® 4 Essentials

Your essential guide for the ITIL 4 Foundation exam and beyond

Auteurs

• Claire Agutter

Paramètres

• Pages: 226 pages
• Temps de lecture: 8 heures

• Informatique, programmation

En savoir plus sur le livre

ITIL 4 represents a major evolution in IT service management, addressing contemporary challenges and integrating emerging technologies. This updated framework is designed for both public and private sectors, reflecting innovative practices and methodologies that enhance ITSM effectiveness. Its adoption is widespread, making it a crucial resource for organizations looking to optimize their IT services in today's dynamic landscape.

Achat du livre

• Année de publication: 2020
• Reliure: (souple)