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Focusing on practical management strategies, this best-selling guide provides hoteliers with essential tips to enhance their operations. It covers a range of topics, including customer service, staff management, and marketing techniques, aimed at improving the overall guest experience and boosting business success. Venison's insights are designed to help hotel managers navigate the industry's challenges effectively.
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100 Ways To Annoy Your Guests, Peter Venison
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- Année de publication
- 2021
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