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Focusing on the concept of quality, this book explores its pivotal role in achieving success across various fields. It delves into practical strategies and methodologies for integrating quality into processes and products. By highlighting real-world examples and case studies, the author illustrates how prioritizing quality can lead to enhanced customer satisfaction, improved efficiency, and competitive advantage. The book serves as a comprehensive guide for individuals and organizations aiming to harness quality as a fundamental driver of success.
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Quality Issues in Heritage Visitor Attractions, Ian Yeoman
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- Année de publication
- 2000
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