50 Powerful Ideas You Can Use to Keep Your Customers

Auteurs

• Paul R. Timm

Paramètres

• 158 pages
• 6 heures de lecture

• Affaires et économie
• Commerce et vente

En savoir plus sur le livre

Focusing on the impact of customer satisfaction, this book illustrates how disengaged customers can lead to a decline in business performance. It emphasizes the importance of continuous, customer-centered innovations to build and maintain a loyal customer base. By encouraging managers and employees to consider the small, meaningful changes they can implement, it aims to foster a culture of improvement and attentiveness to customer needs, ultimately driving organizational success.

Achat du livre

• Année de publication: 2002
• Reliure: (souple)