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The Art and Science of Dealing with Difficult People

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This guide equips leaders with essential strategies for effective conflict resolution across various fields. It emphasizes practical techniques and insights to navigate disputes, fostering better communication and understanding among team members. With a focus on actionable advice, it aims to enhance leadership skills and promote a harmonious work environment.

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The Art and Science of Dealing with Difficult People, David Brown

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Année de publication
2011
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