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The book explores the human tendency to seek shortcuts in pursuit of success, highlighting how these shortcuts can lead to errors and waste. It emphasizes that this behavior, often unintentional, affects productivity, customer satisfaction, and the overall health of an organization. By examining the impact of these choices from the CEO to entry-level employees, the author aims to reveal how avoiding less desirable tasks can ultimately harm both individual performance and the organization's future.
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Getting Business Fit, Gary King
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- Année de publication
- 2009
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