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Focusing on Total Quality Management, this thesis provides a comprehensive overview of the evolution of quality concepts over the past 50 years. It examines the principles and practices that have shaped the field, emphasizing the significance of quality in business management and corporate governance. The research, conducted at the University of Cambridge, highlights the impact of these concepts on organizational performance and strategic decision-making.
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Total Quality Management in a Theoretical and Practical Context, Christina Haring
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- Année de publication
- 2007
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