The Other Invisible Hand

Delivering Public Services through Choice and Competition

Auteurs

• Julian Le Grand

Paramètres

• 208 pages
• 8 heures de lecture

• Sciences politiques & Politique

En savoir plus sur le livre

The book explores how to enhance the quality of public services like health care and education by promoting user choice and competition among providers. Julian Le Grand, drawing from his experience as a high-level policy advisor in the British government, presents evidence supporting his theoretical insights. He evaluates four service delivery methods—trust, performance management, "voice," and choice—concluding that policies fostering choice and competition are most effective when well-designed. The discussion culminates in an analysis of the political implications of these choices.

Achat du livre

• Année de publication: 2007
• Reliure: (souple)