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Focusing on customer service after a home sale, this guide equips builders and their sales and warranty teams with strategies to foster positive relationships with new homeowners. It emphasizes the importance of effective communication and support during the warranty period to enhance customer satisfaction and encourage repeat business. By understanding the nuances of post-sale interactions, professionals can improve their service approach and ultimately boost sales.
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Beyond Warranty: Building Your Referral Business [With CDROM], Carol Smith
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- Année de publication
- 2008
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