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This edition focuses on essential communication skills for healthcare professionals to enhance patient interactions. It emphasizes the importance of empathy, active listening, and cultural competence in building rapport and trust with patients. Practical strategies and real-life scenarios are provided to help practitioners effectively convey information and address patient concerns. The book also highlights the role of communication in improving patient outcomes and fostering a supportive healthcare environment.
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Skills for Communicating with Patients, Jonathan Silverman, Suzanne Kurtz, Juliet Draper
- Langue
- Année de publication
- 2013
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- (souple)
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