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Focusing on team dynamics, this workbook utilizes Kilmann's Team-Gap Survey to help groups pinpoint discrepancies between their current and desired behaviors across cultural norms, people management, problem management, and time management. It guides members through a five-step problem management process to address these gaps and encourages the establishment of an informal sanctioning system to promote positive behavioral changes. After a designated period, teams can reassess their progress and tackle any remaining challenges using additional worksheets.
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Work Sheets for Identifying and Closing Team-Gaps, Ralph H. Kilmann
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- Année de publication
- 2011
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