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Focusing on the dynamics of communication within organizations, this book delves into how members interact and express themselves. Building on prior research, it examines the concepts of communication climate, voice climate, and psychological safety, emphasizing the importance of creating an environment where individuals feel safe to voice concerns and engage in constructive criticism. The author highlights the value of "friendly friction" as essential for fostering a healthy communication atmosphere that encourages both dissent and praise.
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Communication Climate at Work, Øyvind Kvalnes
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- Année de publication
- 2023
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