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In a rapidly evolving business landscape, organizations must adapt their intra and inter-enterprise processes to meet new customer demands, competition, and technological advancements. Effective change management is essential for achieving business process excellence, yet many initiatives falter due to vague objectives and undefined deliverables. A structured approach, supported by the ARIS Toolset, enables measurable and controllable change management, integrating it into the business process lifecycle and ensuring successful execution of strategies and process improvements.
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Business Process Change Management, M. Hammer
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- Année de publication
- 2010
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