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Effective housekeeping is essential in the hotel industry, focusing on creating a clean and comfortable environment for guests. The housekeeping department plays a crucial role in ensuring that accommodations are attractive and welcoming, reinforcing the idea of a "home away from home." Cleanliness significantly impacts guest satisfaction, often outweighing other service aspects. A well-maintained hotel not only attracts customers but also encourages repeat business by conveying value and care in its operations.
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HOUSEKEEPING, Nigina Khalimova
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- Année de publication
- 2021
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