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Quality is a central theme in modern discussions, with various tools and methods employed to assess it. The book explores the extensive use of ratings, rankings, metrics, auditing, accreditation, benchmarking, and international comparisons. These elements highlight the multifaceted nature of quality and its significance in diverse contexts, reflecting society's ongoing efforts to measure and improve standards.
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Quality, Peter Dahler-Larsen
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- Année de publication
- 2019
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