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By examining real-life conflict stories, the author provides insights into the deeper meanings behind conflicts, promoting a collaborative approach to resolution. Peter M. Kellett emphasizes that understanding these layers can lead to more effective conflict management. The book offers practical strategies for navigating disagreements, encouraging readers to view conflicts as opportunities for growth and understanding, rather than merely obstacles to be overcome.
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Conflict Dialogue, Peter M. Kellett
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- 2006
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