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Focusing on the online shopping experience, this book presents a detailed model that examines how perceived security influences consumer purchase intentions, trust, and satisfaction with e-retailers. It explores the connections between transaction security, payment systems, and consumer perceptions, offering insights for online retailers to enhance customer satisfaction and trust. By understanding these dynamics, e-retailers can foster positive buying intentions and improve their overall effectiveness in the digital marketplace.
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Conceptualization and Measurement of Perceived Security in E-Commerce, Aanchal Aggarwal
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- Année de publication
- 2018
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