Selling in Customer Service

Integrating and Coordinating Service and Selling

Auteurs

• Leon Cai

Paramètres

• 176 pages
• 7 heures de lecture

• Affaires et économie
• Écologie et Environnement
• Technologie / Ingénierie

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Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.

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• Année de publication: 2024
• Reliure: (souple)