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This diploma thesis from 2006 explores the impact of globalization on companies' strategies, focusing on outsourcing, particularly business process outsourcing (BPO). It discusses the challenges of BPO, including dependency and trust, and provides a theoretical background, advantages, and current market conditions. The thesis also details the development of an assessment tool for procurement BPO, including a case study and conclusions.
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Development of an Assessment-Tool for Procurement Business Process Outsourcing, Mathias Trojahn
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- Année de publication
- 2013
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