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The Little Big Things

163 Ways to Pursue Excellence

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No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things, he provides essential wisdom for everyone-from the freelancer to the small business owner to the head of a major corporation-offering 163 ways to excel at the "people side of business" by pursuing excellence at every level. "The 'Excellence Standard' is not about Grand Outcomes. In Zen-like terms, all we have is today. If the day's work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period." "If membership in your club (organization) is not aimed at 'mind-blowing' development for each staff member and 'window rattling' service for each customer and other extended family member, then ...just what the hell is the point?"

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The Little Big Things, Thomas J. Peters

Langue
Année de publication
2011
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Sous-titre
163 Ways to Pursue Excellence
Langue
Anglais
Éditeur
HarperBus
Publié
2011
Format
souple
Pages
576
ISBN10
0062086642
ISBN13
9780062086648
Séries
Titre original
The little big things
Évaluation
3,9 sur 5
Description
No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things, he provides essential wisdom for everyone-from the freelancer to the small business owner to the head of a major corporation-offering 163 ways to excel at the "people side of business" by pursuing excellence at every level. "The 'Excellence Standard' is not about Grand Outcomes. In Zen-like terms, all we have is today. If the day's work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period." "If membership in your club (organization) is not aimed at 'mind-blowing' development for each staff member and 'window rattling' service for each customer and other extended family member, then ...just what the hell is the point?"