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People Operations

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This book explains how leaders at small- and medium-sized businesses can shift their focus from HR administration to enhancing employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote of Zenefits provide a playbook for gaining a competitive edge by moving away from outdated HR practices. It examines the evolution of work and the necessary changes in processes, systems, and best practices. Readers will learn to eliminate busywork and use the time and resources saved to empower their most valuable asset: their people. The guide covers digitizing legacy HR functions, automating repetitive tasks, leveraging software to enhance employee experience, building a capable "people team," and utilizing plans and templates for business transformation. Ideal for managers, leaders, small business owners, and executives, this resource is designed for anyone looking to optimize HR, maximize workforce investment, support employees, and modernize their organization.