The New Customer Experience Management

Why and How the Companies of the Future Address Their Customers' Needs Proactively

Auteurs

• Ivaylo Yorgov

Paramètres

• 136 pages
• 5 heures de lecture

• Affaires et économie

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Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.

Achat du livre

• Année de publication: 2022
• Reliure: (rigide)