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Social Information Seeking

Leveraging the Wisdom of the Crowd

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  • 204pages
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This volume summarizes the author’s work on social information seeking (SIS) and serves as an introduction to the topic. Also known as social search or social information retrieval, SIS examines how people seek and acquire information from social spaces on the Internet. It investigates the situations, motivations, and methods involved in sharing information on participatory online platforms like Yahoo! Answers, WikiAnswers, and Twitter, while also focusing on developing systems to support these activities. The first part introduces foundational concepts such as information seeking, social media, and social networking, laying the groundwork for discussing how these elements can intertwine to create methods and tools for SIS. Part II delves into the social dimension, primarily exploring online question-answering activities. Part III highlights the collaborative aspect of information seeking, examining the interplay between social and collaborative dimensions. Finally, Part IV synthesizes methods, systems, and evaluation techniques related to social and collaborative information seeking, concluding with a discussion of challenges and opportunities for theoretical and practical SIS work. This book is aimed at researchers and graduate students seeking an introduction to this emerging field, as well as developers interested in creating interactive information retrieval systems or community-driven interfaces.

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Social Information Seeking, Chirag Shah

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2018
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