The book explores how businesses can thrive amid changing customer demands and technological advancements by embracing Management of Process Excellence (MPE). It emphasizes the importance of innovation, agility, and effective process governance in achieving sustained success for both private and public sector organizations.
Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises. The book addresses executives and managers as well as educators and students.
This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment. Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution. This means organizations need to establish business process management as a real management discipline. The importance of process innovation, digital technology and people aspects, process governance, internationalization, emerging processes and the unique situation in mid-market organizations are some of the key topics discussed in this book. It ends with a comprehensive case study and a discussion about what process engineers can learn from jazz musicians.
Companies must confront an increasingly competitive environment with lean, flexible and market oriented structures. Therefore companies organize themselves according to their business processes. These processes are more and more often designed, implemented and managed based on standard software, mostly ERP or SCM packages. This is the first book delivering a complete description of a business driven implementation of standard software packages, accelerated by the use of reference models. The use of those models ensures best quality results and speeds up the software implementation. The book discusses how companies can optimize business processes and realize strategic goals with the implementation of software like SAP R/3, Oracle, Baan or Peoplesoft. The book cites numerous case studies and outlines each step of a process oriented implementation, including the goals, procedures and necessary methods and tools.
Den immer härter werdenden Wettbewerb müssen Unternehmen durch schlanke, flexible und schlagkräftige Strukturen begegnen. Deshalb werden sie oft im Hinblick auf ihre Geschäftsprozesse reorganisiert und diese dann mit Hilfe der Informationstechnik optimiert. Dabei gewinnt der Einsatz von Standartsoftware zunehmend an Bedeutung. Mathias Kirchmer zeigt, wie ein Unternehmen durch eine geschäftsprozeßorientierte Einführung von Standardsoftware seine strategischen Ziele erreichen kann. Verfahren und Werkzeuge werden anhand von Fallbeispielen anwendungsnah beschrieben. Besonderer Wert wird dabei auf die effiziente Verwendung von Referenzmodellen und DV-Tools gelegt. Der Autor stützt sich auf seine langjährige Beratungserfahrung, insbesondere im Bereich d er SAP-R/3-Einführung. Verzeichnis: Mathias Kirchmer zeigt, wie ein Unternehmen durch eine geschäftsprozeßorientierte Einführung von Standardsoftware seine strategischen Ziele erreichen kann. Besonderer Wert wird dabei auf die effiziente Verwendung von Referenzmodellen und DV-Tools gelegt.