"Regardless of economic ups and downs, your best people have choices about where and for whom they work ... There are easy-to-implement, inexpensive, research-based strategies you can use to keep your talented people engaged and on your team." - preface.
With every employee who walks out the door costing the company up to 200 per cent of their annual salary to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement becomes a second serious and costly issue. The latest edition of this "Wall Street Journal" bestseller gives everyone from the CEO to the front-line supervisor solutions for engaging and retaining the employees they simply cant afford to lose. Beverly Kaye and Sharon Jordan-Evans offer 26 simple strategies - from A to Z - that managers can use to address their employees real concerns and keep them engaged. These strategies are neither difficult nor costly, because what employees really want - even more than costly added perks like bigger salaries - is meaningful work, opportunities for growth, excellent bosses, and a sense of connectedness to the group.
Stay interviews prevent exit interviews! You can’t afford to lose them. They’re your stars and your solid citizens. You wonder if they’re happy in your organization—and what might keep them there. To find out, you could: A. Conduct a survey—then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them? C. Ask, “What will keep you here?” The correct answer is C. It’s the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can’t deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don’t have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.