Robert Frank Mager Ordre des livres (chronologique)

What Every Manager Should Know About Training is Robert Mager's clear, jargon-free approach to helping managers use training and other performance tools to get top performance from employees. He reveals common myths about training, and shows how to tell whether a training program is good, bad, or even necessary. He shows you non-training solutions to performance problems that can save you time and money and result in the performance you need.

erformance problems are something we all face. Whether at work or in schools, at home or with friends, people often don't perform the way we want them to. Analyzing Performance Problems gives you the power to identify why people aren't performing as expected and to come up with realistic solutions that work.