MOVING TO E-BUSINESS gets to the heart of the practicalities of competing in the new economy. Based on in-depth international research carried out at Templeton College, Oxford, it explains:what web-bases technologies mean for a company's customer value proposition; how to develop marketing and branding; how to make the necessary transformation to respond to the challenges.how to understand internet business strategy.A leading handbook on how to develop, manage and compete as an e-business.
This book delves into the complexities of managing marketing and R&D in international business contexts. It provides insights into organizational structure, sourcing, supply chain management, information systems, emerging technologies, and human resources, highlighting the variations in strategies across global, regional, and domestic markets. The exploration of these challenges offers valuable perspectives for businesses navigating the intricacies of international operations.
This comprehensive guide - written for leaders, managers, business students,
and other inquisitive people - focuses on the business challenges that must be
overcome to realize the promised business value of blockchain applications.
The author presents a three-phased framework and action principles for making
blockchains for business real.
Examines real-world implementations of service automation technologies using
Robotic Process Automation and Cognitive Automation tools. Using case studies,
this newest, detailed research finds that RPA adoptions are accelerating,
maturing, & scaling in global enterprise. It covers multiple industries,
applications, and shared services.
This pioneering guide offers the first comprehensive analysis to Robotic
Process Automation (RPA) risks as actually experienced and dealt with by
organizations and is a follow-up to Service Automation: Robots and the future
of Work.
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
The hype and fear, globally, that surrounds service automation, robots and the future of work need to be punctured by in-depth research. This book, by Professors Leslie Willcocks and Mary Lacity, captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. The authors cleverly embed today's empirical lessons into the broader history and context of automation, as a vital key in understanding the fast-rising phenomenon of service automation. The authors give a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies. The book has a number of key selling points: The authors are globally recognised for outstanding, world-class research; the book describes types of automation and gives evidence for multiple business benefits; in-depth case studies are included - from clients, providers and advisors of service automation; 25 key lessons are given, on how to deploy service automation in the workplace and there is a focus on the future of work, including robotic process automation, with valuable predictions and critique.
