Roy C. Wood Livres

The revised edition focuses on the core issues of employment in the hospitality industry, presenting a more international and business-oriented perspective. It combines academic rigor with accessibility, featuring questions, discussion points, and chapter summaries to enhance understanding. This comprehensive text reflects the latest developments in the field, making it an essential resource for those studying or working in hotels and catering.

This book offers a thorough introduction to the field of organizational behaviour as it applies to the hospitality industry. It examines basic concepts and contemporary issues in organization theory and design, motivation, leadership, human resource management, empowerment and organizational culture and relates them directly to hospitality organizations. The author has surveyed organizational research findings both in the USA and the UK to illustrated concepts, themes and issues in a systematic and accessible way. The style of the text also encourages readers to adopt a sceptical approach to their studies, rather than uncritically accepting received wisdom in the field.