Self assessment is the individual, systematic review of a way of working and the results of it. Filling out this BiSL® Self-assessment results into a clear notion how the business information management and its processes and activities are arranged within your own organization. An important purpose for this Self-assessment is not only to get a clear notion how certain processes are arranged, but also to make the constraints within the organization transparent as well as the consequences this has for (the continuity and quality of) the services. Based on the results of this evaluation actions can be initiated for further improvement. The eBook ISBN 9789087537661 is only available via Van Haren Publishing 1. Introduction 2. Development phases 3. Approach 4. The Self-assessment 5. Instruments for analysis and decision-making
Ralph Donatz Livres


BiSL products focus on Business Information a professional approach to business information management and good co-ordination of the required processes has become essential. BiSL covers the effective integration of IT activities (in-house or outsourced) and overall information provision to the organization. Established nearly a decade ago this framework has gone from strength to the frameworks provide specific guidance for managers and practitioners in the application management and business information management domains and easily interface with other generic frameworks such as ISO/IEC20000 and ITIL. The BiSL (and ASL) frameworks have achieved a large degree of acceptance by both IT Service Providers (mostly using ASL) and user organizations (BiSL), which frequently specify adherence to ASL when outsourcing application management work. Both are fast becoming increasingly popular around the recent research carried out by Dimension Data (2008), discovered that 32% of organizations are engaged with the ASL framework, even higher than CMMi, the de facto standard for high quality application development.