As business processes are crucial success factors for companies, software-based Business Process Management (BPM) isbecoming more and more important. In this areaSAP, the market leaderfor enterprise application software, has already gathered substantial experience. Forthe characterization, modeling and especiallythe optimization of business processes, SAP's consultants usetheir own BPM approach. In addition to their considerable methodological know-how, the consultants' profound knowledge of theindustries facilitates the focus on core and business-critical processes. This book examines the current market situation, as well as the specificchallenges and trends forthe chemical and pharmaceutical industries. It also explainsbusiness process management basics and the specific SAP Consulting methodology, before illustrating the use of such methods and procedures with sample industry-specific core business processes. With the help of these examples from the chemical and pharmaceutical industries, SAP Consultingprovides methodologicalguidelines onhow Business Process Management can be used in practiceto optimize business processes andmake adjustmentsin response to constantly changing economic and environmental factors
