Joseph P. Folger Livres

Covering the whole range of conflict settings-interpersonal, group, and organizational-"Working Through Conflict" provides an introduction to conflict management that is firmly grounded in current theory and research. New to This Edition Expanded concept of conflict. To reflect current trends in understanding conflict, the Fifth Edition broadens the definition of conflict to include a wider array of incompatibilities, thereby emphasizing incompatibility of communication styles and behaviors. Reorganization of several key concepts provides great insights for students. Includes a new case study that deals with conflict in family settings. Coverage of culture and climate is combined with the core properties of communication in Chapter 1. Praise for "Working Through Conflict" ""I find this text to be superior to others in the conflict area in most every regard. It is thoroughly researched, well written, and involving for the students."" Dale L. Shannon, Western Michigan University ""The cases are wonderfully suited to the subject as a whole. They illustrate the theoretical concepts and are skillfully woven into the text explanation."" Gary Hartzell, University of Nebraska Omaha ""A substantial amount of space is devoted to each key concept, rather than trying to cover everything about conflict. This provides students with a more thorough grasp of each, rather than overwhelming them with terms to memorize."" Laura L. Jansma, University of California, Santa Barbara ""In addition, I like the text because it offers an interactionist approach to conflict, a cogent discussion of power, thorough treatments ofthe literature, and a good balance between theory and practice."" Steven Combs, Loyola Marymount University ""'I know of no other general text about conflict that is as judiciously constructed as is Working Through Conflict. The scope of the text is admirable, but the authors don't try to spread themselves too thinly..."" Kevin E. McClearey, Southern Illinois University at Edwardsville

The award-winning first edition of The Promise of Mediation, published ten years ago, is a landmark classic that changed the field's understanding of the theory and practice of conflict intervention. That volume first articulated the "transformative model" of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively clarifications of common misconceptions about the model a vision for the future that shows how the model can coexist with other approaches and where the "market" for transformative mediation is emerging This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers - including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society.

Why would the keynote speaker at a national mediation conference need a full-time security guard? Kent Foxe, an aspiring mediator and executive coach, finds out why when he turns to his mentor, Adam Maurie, for professional advice. Maurie believes mediators must have "a human soul that is comfortable being with difficult, emotional conflict." That requirement, Kent soon realizes, is highly controversial. After unsuccessfully mediating a violent gang dispute, Kent develops grave doubts about his abilities. His search for his professional soul haunts him as he deals with challenging conflicts, and several profound events put him at a critical crossroads personally and professionally. Does he dare make the changes that will surely cast him as an unwelcome misfit in his own profession? Can he defend his unpopular beliefs about what good practice is? And will he refuse the support of misguided stakeholders? Memoir of a Misfit Mediator by Joe Folger raises the critical issues anyone must face if they intervene in the lives of others.