Lora Arduser Livres

The explosive growth of the coffee shops across the country has been phenomenal in the past 20 years, expanding from 500 businesses to more than 20,000 today. Here is the step-by-step manual you need to cash in on this highly profitable segment of the food service industry

"These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast -to-read, easy to understand and will take the mystery out of the subject. The information is "boiled down" to the essence. They are filled to the brim with up to date and pertinent information."

Accompanying CD-ROM contains a pre-written, editable business plan and financial statements in Microsoft Word Format. Also included are over 30 forms in PDF format from The Encyclopedia of restaurant forms that pertain to general management, hotel management, food safety, employee training, and more.

This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: - hosting - seating guests - taking/filling orders - loading/unloading trays - table side service - setting an elegant table - folding napkins - centerpieces - promoting specials - promoting side orders - handling problems - difficult customers - managing tips and taxes - getting customers to order quickly - handling questions - handling the check and money Plus, learn advanced serving techniques such as flambe and carving meats, fish, and fruits. It also features a chapter devoted exclusively to food safety and sanitation. Whether it's your first day on the job or you are a twenty year veteran you are bound to learn alot. Food service managers will find this book to be an excellent foundation for your organizations training program.

The book explores the evolving concept of patient agency in diabetes management, highlighting the importance of self-management in a healthcare landscape that has undergone significant changes. It critiques the traditional emphasis on individual responsibility and autonomy, suggesting that contemporary healthcare and cultural practices necessitate a re-evaluation of how patient agency is defined and understood in the context of this ongoing health epidemic.