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For TQM to succeed in America, you need to create an American-style "learning organization" with the full commitment and understanding of senior managers and executives. Written expressly for this audience, A New American TQM offers a comprehensive and detailed explanation of TQM and how to implement it, based on courses taught at MIT's Sloan School of Management and the Center for Quality Management, a consortium of American companies. Full of case studies and amply illustrated, the book examines major quality tools and how they are being used by the most progressive American companies today.
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New American TQM, Shōji Shiba
- Langue
- Année de publication
- 1993
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- (rigide)
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- Titre
- New American TQM
- Sous-titre
- Four Practical Revolutions In Management
- Langue
- Anglais
- Auteurs
- Shōji Shiba
- Éditeur
- Productivity Press
- Publié
- 1993
- Format
- rigide
- Pages
- 574
- ISBN10
- 1563270323
- ISBN13
- 9781563270321
- Séries
- Évaluation
- 4 sur 5
- Description
- For TQM to succeed in America, you need to create an American-style "learning organization" with the full commitment and understanding of senior managers and executives. Written expressly for this audience, A New American TQM offers a comprehensive and detailed explanation of TQM and how to implement it, based on courses taught at MIT's Sloan School of Management and the Center for Quality Management, a consortium of American companies. Full of case studies and amply illustrated, the book examines major quality tools and how they are being used by the most progressive American companies today.