ITIL service design

Auteurs

• Collectif d'auteurs

Paramètres

• 442 pages
• 16 heures de lecture

• Affaires et économie
• Commerce et vente
• Nonfiction

En savoir plus sur le livre

The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.

Achat du livre

• Signature sans rapport

• Année de publication: 2011,
• État du livre: Abîmé
• Prix: 9,12 €