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The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.
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How to Get What You Want from Almost Anybody, T. Scott Gross
- Langue
- Année de publication
- 1995
- product-detail.submit-box.info.binding
- (souple)
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- Titre
- How to Get What You Want from Almost Anybody
- Langue
- Anglais
- Auteurs
- T. Scott Gross
- Éditeur
- Health Communications
- Publié
- 1995
- Format
- souple
- Pages
- 183
- ISBN10
- 1558743715
- ISBN13
- 9781558743717
- Séries
- Mots clés
- Nonfiction, Sciences sociales, Psychologie
- Évaluation
- 3,55 sur 5
- Description
- The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.